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Voice Telecommunications Challenges and Lessons Learned during the COVID-19 Pandemic

Voice Telecommunications Challenges and Lessons Learned during the COVID-19 Pandemic

By: Robert Novo, Service Delivery Director, Voice Communications, Americas, BT

The Case for a Holistic Approach to Resiliency in Next-Gen Telecommunications Networks

The Case for a Holistic Approach to Resiliency in Next-Gen Telecommunications Networks

By: Robert Novo, Service Delivery Director - Voice Communications, Americas, BT

Artificial Intelligence and Big Data in the Telecoms Industry

Artificial Intelligence and Big Data in the Telecoms Industry

By: Dr. Richard Benjamins, Data & AI Ambassador, Telefónica, LUCA

Telecom Infrastructure - Evolution of Technology & Security Challenges

Telecom Infrastructure - Evolution of Technology & Security Challenges

By: John Kimmins, Security Strategy Director, Palindrome Technologies

Evolve or Die

By: Ben Wiechman, Director of IP Strategy and Engineering, Arvig

5G: A Change in Perspective

5G: A Change in Perspective

By: Adrian Scrase, CTO, ETSI

Monetizing 5G: A Once-In-A-Decade Opportunity

Monetizing 5G: A Once-In-A-Decade Opportunity

By: Dr. Kajetan Zwirglmaier, Partner, Simon-Kucher & Partners

Ready For Customer Experience 3.0?

Ready For Customer Experience 3.0?

By: Contributed by Singtel

Customer Service Is No Longer Just A Phone Call Away In The Digital Age

Customer Service Is No Longer Just A Phone Call Away In The Digital Age

By: Chuck Koskovich, Chief Operations Officer, TELUS International

Automation Journey

Automation Journey

By: Hrvoje Jerkovic, NT and IT Management and Quality Director, Hrvatski Telekom (ZSE: HT)

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