Comcast Aiming to Overcome Network Problems Sparked by COVID-19 Pandemic

By Telecom Tech Outlook | Monday, June 22, 2020

Comcast is the largest residential operator network in the U.S. The company noticed an increase of 32 percent in its network traffic since March 1 due to the increased number of students and workers being homebound

Fremont, CA: American telecommunication service provider Comcast announced its plans to combat network issues and the increased usage and traffic related to the COVID-19 pandemic. The report indicated measures similar to the ones taken by AT&T, Verizon, and other service providers. Comcast said that while traffic has increased due to more people working from home, there haven't been any network bottlenecks to date. "We are seeing an unprecedented shift in network usage, but it’s within the capability of our network; and we continue to deliver the speeds and support the capacity our customers need while they’re working, learning, and connecting from home," the company stated in its update.

Comcast is the largest residential operator network in the U.S. The company noticed an increase of 32 percent in its network traffic since March 1 due to the increased number of students and workers being homebound. In Seattle, San Francisco, and Chicago, Comcast has seen traffic rise by as much as 60 percent. Earlier in March, Verizon stated that it experienced an increase in its web traffic just under 20 percent during the early stages of the coronavirus outbreak. Meanwhile, AT&T's core network traffic, which includes our business, home broadband, and wireless usage, was up 24 percent. Windstream announced an increase of 30 percent in its data stream.

As more people work from home, they're connecting to their work VPNs. Comcast said VPN traffic was up 40 percent, while Verizon reported last week that its VPN traffic increased 9 percent week-over-week from 34 percent, and was up 52 percent over a typical day. The service providers have experienced a spike in network traffic as the number of cases continued to rice in the country. The increased demand is a result of more and more states and cities implementing lockdown and work from home. Comcast stated that it has seen traffic increases in early COVID-19 markets such as Seattle and San Francisco start to plateau.

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