i3forum Launches New Messaging Fraud Work group

By Telecom Tech Outlook | Tuesday, September 15, 2020

The initial objective is to promote information sharing and mutual education about combating messaging fraud amongst carriers while identifying best practices across different regulatory environments.

FREMONT, CA: Organization for International Telecommunication ecosystem, i3forum, launched its new Messaging Fraud workgroup that is expected to benefit the entire telecoms ecosystem through knowledge sharing, insights and collaboration from key industry players to fight A2P messaging fraud. The workgroup members include AT&T, BICS, Deutsche Telekom ICSS, Lanck Telecom, Orange, OTE Globe, PCCW Global, Sparkle and Tata Communications.

The initial objective is to promote information sharing and mutual education about combating messaging fraud amongst carriers while identifying best practices across different regulatory environments. The Messaging Fraud workgroup will collaborate to fight messaging fraud across the industry, solving crucial market challenges with new insights and solutions.

“Messaging fraud impacts the entire telecoms ecosystem and can result in loss of revenue, reputation and trust. i3forum’s Messaging Fraud work group brings the international carrier community together to tackle this challenge and enables us to deliver a consistent and coordinated effort to combat messaging fraud,” said Anurag Aggarwal, Chair of the Messaging Fraud workgroup. “We are aiming to enhance fraud prevention measures and their adoption to protect all kinds of industry players, from carriers to aggregators, MNOs, enterprises and end users.”

The Messaging Fraud workgroup aims to promote a Code of Conduct and a Classification Document to define the various types of fraud schemes, the types of disputes and recommendations on how to address those issues for carriers. A survey of the group members has already been conducted to identify their messaging fraud challenges and the data shared within the group. The workgroup will collaborate to mitigate all kinds of messaging fraud in the industry, including identity theft, data theft, network manipulation and commercial exploitation.

“With the success of our Fight Against Fraud work group focusing on voice, it is great to launch a new initiative in the messaging space. Messaging fraud is of growing importance for carriers and with the support of the work group members, we can help to tackle it. It is a tremendous opportunity to execute on our vision and mission to shape the future of the international telecommunications sector,” said Philippe Millet, Chairman at i3forum.