Lumen Introduces New Digital Buying Experience

By Telecom Tech Outlook | Wednesday, November 25, 2020

Businesses can access the Lumen online portal, Control Center, for resources to help them learn more about these products, see pricing options, request a quote, and if necessary, speak to a live representative for assistance.

FREMONT, CA: Lumen announced that it is simplifying the way businesses purchase their networking, edge cloud, and security solutions. These products can now be configured, ordered, purchased, and easily deployed through a new self-service online portal.

"In September, we introduced the Lumen technology platform for delivering the application and data services that are vital to our clients' success. This new digital buying experience is a foundational part of that," said Shaun Andrews, chief marketing officer, Lumen. "Through an online portal, businesses can easily price and order products on demand, with just a few clicks. This do-it-yourself experience is one that our clients have been requesting to help them be more responsive to their specific business needs. The quick deployment of services can help businesses do amazing things in this 4th Industrial Revolution."

The Lumen digital buying experience provides consumers access to a portfolio of new solutions:

Wide Area Network (WAN):Lumen Hyper WAN offers a network platform for connecting multiple office locations to the internet- and MPLS IP VPN-services that customers can easily set up, maintain, and scale in minutes.

Cloud Connections:Lumen Dynamic Connections IP VPN connects a business's WAN to cloud environments in real-time via secure private connections. Business headquarters, branches, and data centers can shift applications in minutes to when and where they are most valuable.

Distributed Denial of Service (DDoS) Protection:Lumen DDoS Hyper protects internet applications from highly sophisticated attacks with advanced detection and mitigation capabilities. This digital quote-to-order process includes automated turnup of on-demand DDoS protection for Lumen- or third-party internet when it is needed most.

Businesses can access the Lumen online portal, Control Center, for resources to assist them to learn more about these products, see pricing options, request a quote, and if necessary, speak to a live representative for assistance. A "Click to Chat" button is also available for a quick, online conversation with an expert. Lumen also plans to enhance the capabilities of its digital products and offer additional self-service solutions in the coming months.