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The ongoing shift in communication strategy necessitates that stakeholders reconsider the budget allocated for communications. Companies have to restructure their budgets significantly as they make transformations from hardware-based communication models to cloud-based telephony. Through unified communications-as-a-service, companies are replacing legacy products. The migration requires two key steps that include unifying the previously separate services and shifting from capital expenditure type budget to operational expenditure type of budget.
The initial step involved in the process of restructuring should include taking stock of the hardware and software that is already present with the company. A VoIP budget will be incomplete without taking into consideration the starting point of planning. Canceling older services and associated hardware is an essential step to make the budget efficient.
Certain features and functions that the UCaaS provides might already be a part of the previous system in other departments. These items should be included, in the budget, and companies must ensure that every other function of the UCaaS finds a place in the inventory as well. Tasks that belong to core telephony like teleconferencing, call recording, and e-fax may have been parts of separate systems in the legacy counterparts but should be included in the UCaaS once it is adopted. Companies must pay attention to canceling the contracts of services related to hardware support, which become useless after UCaaS to make the budget accurate.
UCaaS offers numerous tools that might or might not be useful for a particular business. Hence, companies should eliminate the tools that aren't necessary for them, thereby saving money. Apart from the collaboration tools, UCaaS also allows customizable specialty options like call-center functionality on a per-seat basis. This will enable companies to make the budget which suits them exactly.
Another advantage that UCaaS provides to companies is the shrinking capital budget while replacing it with an operational budget. Legacy system mandated many processes and hardware that UCaaS does not require, and this brings about substantial changes to the budget and leads to cost saving. The enticingly priced UCaaS is a better option than the legacy systems, and diligently working on the budget helps in making the migration seamless and cost-effective.
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