The Rapidly Transforming Cloud Ecosystem

By Telecom Tech Outlook | Friday, February 07, 2020

With businesses collecting more and more data from consumers and sharing it with third-party entities, staying in compliance with data privacy regulations becomes even more of a challenge while relentlessly innovating to stay ahead of the competition.

FREMONT, CA: The telecom industry has been highly boosted by the advent of 5G and accelerated digital transformation. Lightning-fast connectivity and near-zero latency rates have opened up new doors for telecom providers to develop innovative and highly personalized subscriber experiences with ultra-fast response times and seamless connectivity. However, telecom providers need to efficiently use their enterprise data to personalize and expand their subscriber offerings. With businesses collecting more and more data from consumers and sharing it with third-party entities, staying in compliance with data privacy regulations becomes even more of a challenge while relentlessly innovating to stay ahead of the competition.

5G connectivity presents a goldmine of opportunities for business, but could also become a headache if the right data management practices aren’t put in place. Subscribers shop around for the best service provider, and applications running 5G can make or break telecom service providers. Its high speed and vast size create tremendous pressure to develop the fastest, most innovative applications and services. Data needs to be securely shared across the organization and partners for the development and testing of end-to-end solutions that provide the best customer experience and engagement.

Digital transformation is continually growing in the telecom industry and establishes telecom service providers realize that they must move applications and services to the cloud to meet customer demands and industry trends. By digitizing their ecosystem, organizations can increase their ability to provide digital services and new customer experiences in response to customer demand and competitive pressure. Besides, over-the-top (OTT) media delivery has become an essential part of the telecom offering as more and more consumers turn to streaming media, like Netflix, on their televisions, computer, and mobile devices. Cloud technology enables the quick launch of new services and focuses on providing the best content in single viewer experience.

To develop a thriving partner ecosystem, service providers need a fast and secure exchange of data. This enables the development and testing of integrated solutions. Telecom providers are adding third party software developers to their partner ecosystems to build and monetize applications quickly. Application developers gain customers through access to the telecom provider's network, and telecom providers benefit from a handful of native apps that can create new revenue streams and enable a seamless customer experience.

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