VoIP Basics: How to Master Voice over IP?

Catalina Joseph, Telecom Tech Outlook | Wednesday, June 30, 2021

Although VoIP and PSTN have the same goal of allowing people in various locations to communicate in real-time, they do so in very different ways. VoIP is a phone system that allows users to make and receive phone calls as long as they are connected to the internet.

Fremont, CA: Because standard analog telephony has been phased out, the way people communicate has been gradually altering. Users nowadays demand more efficient and easy services like Voice over Internet Protocol or VoIP for short. Because it is a more advanced and innovative service that allows customers to experience higher benefits, this technology has become the preferred alternative to the traditional telephone system.

AlthoughVoIP and PSTN have the same goal of allowing people in various locations to communicate in real-time. They do so in very different ways. VoIP is a phone system that allows users to make and receive phone calls as long as they are connected to the internet.

Some VoIP features defined

Theremarkable and extremely productive benefits offered by this new technology are the primary reasons for the VoIP revolution in the telecommunications business. VoIP offers a plethora of capabilities, to the point that some users may become perplexed when they understand how many there are and what each one of them entails. As a result, given that VoIP has more than 50 features, below is a very brief description of some of the most important and commonly used ones:

  • VoIP Caller ID – This feature is not unique to the VoIP system, as it is available on the great majority of modern telephones. However, it is extremely useful because it allows users to identify who is attempting to locate them by displaying who is making the call.
  • Call Recording and Rating – VoIP makes it incredibly simple for users to record phone calls, which can be extremely useful. For instance, by recording a phone call, a user can determine the quality of the call and whether there are any issues such as latency or jitter.
  • Rejecting Anonymous Call- This function allows users to prevent calls with anonymous or banned caller ID information. In this manner, users can protect themselves by avoiding hazards such as spam, robocalls, and fishing.
  • VoIP APP – Because VoIP is software, customerscan manage their phone line from their smartphone or other electronic devicesby installing a mobile app. Users will have more freedom and flexibility whenusing the service as a result of this.

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