Unified Communications: The Promise Realized Tom Gill, CIO, Plantronics UC solutions have evolved to the point where they simply work, including enterprise voice and scalable conferencing. Read more ►
Shouldn't We Have Scaled AI By Now?What It Takes To Grow Big With The Mega-Accelerator Angela Maragkopoulou,CIO B2B / Senior Vice President Business Solutions, Deutsche Telekom AG For a technology or IT organization to explode in AI, there needs to be a shift from siloed work to interdisciplinary collaboration. Read more ►
Plintron: One-Stop-Shop for All MVNO Needs Mohan Kumar Sundaram,Chairman and Subhashree Radhakrishnan,Vice Chairman And Co- Founder., Plintron is the world’s largest end to end multi-country MVNE and MVNA and CPaaS provider offering TelconSaaS and TaaS to MNOs, MVNOs, Enterprises and IoT customers.We started operations in 2008, over the past 12 years, we have developed our... Read more ►
Profitec Billing Services, Inc.: One-Stop-Shop Solution for all Billing services Randy Minervino, V.P. Sales & Marketing, Since the early 1980s, the company has provided billing and related services to the resale industry as a privately held, family-owned business. Profitec has since provided support to a wide range of communication businesses, from the largest... Read more ►
Automation Journey Hrvoje Jerkovic, NT and IT Management and Quality Director, Hrvatski Telekom (ZSE: HT) The need for automation comes down to the magic triangle: Time – Cost – Quality. Read more ►
Customer Service Is No Longer Just A Phone Call Away In The Digital Age Chuck Koskovich, Chief Operations Officer, TELUS International According to Walker, by 2020, customer experience (CX) will surpass both price and product as the key differentiator, becoming the primary point of competition between brands in a crowded marketplace. Read more ►