Security in Digital Age
Telecom Tech Outlook >> cioviewpoint

David Behen, DTMB Director & State CIO, State of Michigan

One of the many things that I love about my job as director of the Michigan Department of Technology, Management and Budget (DTMB) and state chief information officer (CIO) is having the opportunity to speak to a wide variety of groups about how...

Configuration Management Technology and Its Use in Information Technology Management Operations
Telecom Tech Outlook >> cioviewpoint

Kelly Summers, CHCIO, SVP & CIO, Maricopa Integrated Health System

In previous articles I have promoted the application of the ITIL (Information Technology Infrastructure Library) framework as a cornerstone to a well-run IT organization. The current minimum certification for ITIL is referred to as ITIL v3...

IT Services are Expanding More Quickly than Ever
Telecom Tech Outlook >> cioviewpoint

Chris Kielt, CIO, University of North Carolina-Chapel Hill

Earlier in my career, I was an administrator for a University-owned, health maintenance organization (HMO) caring for 40,000 faculties, staff, students and their dependents. My boss would hold weekly senior staff meetings, often for upwards of two...

Driving IT Transformation through ITIL
Telecom Tech Outlook >> cioviewpoint

Harry Moseley, CIO, Managing Director, KPMG U.S.

As the velocity of the business world has increased, so has the rate of change affecting technology organizations. Innovation initiatives demand new development, implementation and support capabilities. Regulatory changes can inject large...

The Age of Cyber-Cloud Networking
Telecom Tech Outlook >> cioviewpoint

Sandy Jacolow, CIO, Silverstein Properties

The Cloud, Internet of Things (IoT), Everything as a Service and implications of Cyber Security are transforming today’s network at a frenetic pace beyond the boundaries of Moore’s Law. Brian Solis best described this shift as Digital...

Technology's Role as Interpreting Becomes More Important
Telecom Tech Outlook >> cxoinsights

David Fetterolf, President, Stratus Video Interpreting

Where would modern translation and interpretation be without technology? Imagine overcoming a language barrier even as recently as one hundred years ago. You would have to transcribe the spoken language by hand, translate your transcription to the...

IT Modernization, Technology Acceleration, and Continuous Transformation
Telecom Tech Outlook >> cioviewpoint

Rob Klopp, CIO & Deputy Commissioner-Systems, Social Security Administration

This article considers the trade-offs associated with keeping your enterprise’s application portfolio up-to-date in the face of ever accelerating advances in technology. There are several options to be considered—modernization through...